Sales Policy for TotalPlanInvest
Effective Date: 28/11/2024
At TotalPlanInvest, we are committed to offering a seamless and enjoyable shopping experience for our customers. Our Sales Policy outlines the terms and conditions under which we sell our luxury timepieces, ensuring transparency and clarity in every transaction. By purchasing from TotalPlanInvest, you agree to the terms outlined below.
1. Product Availability
All products listed on our website are subject to availability. We strive to keep our product catalog up to date, but inventory levels may change without notice. If a product is out of stock or unavailable after you place an order, we will notify you promptly and offer alternatives, backorder options, or issue a refund.
2. Ordering Process
To place an order, simply add the desired products to your shopping cart and proceed to checkout. You will need to provide accurate billing and shipping information, including your full name, address, and payment details. Once your order is submitted, you will receive an order confirmation email with the details of your purchase.
3. Payment Methods
We accept the following payment methods for all transactions:
- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay
- Google Pay
Payments are processed securely using industry-standard encryption methods to ensure the safety of your financial information. All transactions are in USD (United States Dollars).
4. Pricing and Taxes
Prices listed on TotalPlanInvest are final and include all applicable taxes. However, sales tax may be applied based on your shipping address, in accordance with the laws of the state or region where the product is being delivered. You will see the final price, including taxes and shipping fees, during checkout.
5. Shipping and Delivery
We offer a range of shipping options, including standard and expedited services, to ensure that your luxury timepiece arrives in a timely manner. Shipping costs will be calculated at checkout based on your location and the shipping method you choose. Orders are processed and shipped within 2-3 business days of order confirmation. Delivery times may vary depending on your location, but we aim to deliver all items within 7-10 business days for domestic orders and 14-20 business days for international orders.
6. Order Cancellation
If you wish to cancel an order, please contact us immediately. If your order has not been processed or shipped, we will be able to cancel it and issue a full refund. Once the order has been shipped, it cannot be canceled, but you may return the item for a refund or exchange in accordance with our Return and Refund Policy.
7. Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, please refer to our Refund and Return Policy. We offer returns and exchanges within 30 days of purchase, provided the item is unused, undamaged, and in its original packaging. Customized or personalized products are not eligible for return or exchange.
8. Warranty
All products sold by TotalPlanInvest are covered by a 2-year manufacturer’s warranty. This warranty covers defects in materials or workmanship under normal use. It does not cover damage resulting from misuse, accidents, or unauthorized repairs. Please refer to the product’s warranty card for more detailed information on coverage and terms.
9. Customer Support
If you have any questions regarding your order, products, or need assistance, our customer support team is here to help. You can reach us via email or phone, and we strive to respond to all inquiries within 24 hours.
10. Customer Data Protection
At TotalPlanInvest, your privacy and data security are of the utmost importance. We are committed to protecting your personal and payment information. Our website uses secure encryption technologies to ensure your details are kept safe. For more information, please refer to our Privacy Policy.
11. Product Authenticity
All products sold on TotalPlanInvest are guaranteed to be 100% authentic. We source our luxury timepieces directly from authorized distributors to ensure the quality and authenticity of each item.
12. Limitation of Liability
TotalPlanInvest is not responsible for any damages resulting from the use or inability to use our products. Our liability is limited to the amount paid for the product in the event of a defect, loss, or error.
Contact Us
If you have any questions about our Sales Policy or need assistance with your order, please contact us:
TotalPlanInvest
15 S Henry St, Pearl River, New York
Phone: (206) 517-7874
Email: [email protected]
Website: www.totalplaninvest.click
Thank you for choosing TotalPlanInvest. We are committed to providing you with exceptional products and customer service. If you need assistance or have any inquiries, don’t hesitate to reach out to us.